Privacy Policy

ProSync AI (“we”, “us”, “our”) provides AI-native research, strategy, content, education and automation services. This policy explains what personal data we collect through www.prosyncai.org, how we use it, and the rights you have. For any privacy question, contact us at [email protected].

• Details you provide. When you submit the contact form or email us, we collect your name, email address, selected service and message.
• Usage & analytics data. If you accept analytics cookies, Google Analytics collects information such as pages visited, approximate location, device and browser, and how you navigate the site.
• Technical logs. Our hosting and network providers automatically process standard server logs (e.g. IP address, request time) to deliver and secure the site.

• To respond to your enquiry and provide a quote or arrange a follow-up call.
• To deliver, maintain and secure the website.
• To understand how the site is used and improve it (only with your consent).
• To meet legal, accounting and regulatory obligations.

We do not set any analytics or tracking cookies until you accept them via our cookie banner. If you decline, Google Analytics is never loaded. If you accept, you can withdraw consent at any time by clearing your browser’s site data, after which the banner will appear again. Essential technical cookies required to run the site may still be used.

We rely on your consent for analytics cookies; on legitimate interests to respond to enquiries and keep the site secure; and on contract and legal obligation where we are engaged to deliver services.

We do not sell, rent, or trade your personal data. We share it only with service providers that help us run the site and business, acting on our instructions:

• Netlify — website hosting and contact-form submissions.
• Cloudflare — DNS, content delivery and security.
• Google Analytics — usage analytics (only after consent).

For clients in banking, FinTech and other regulated sectors, ProSync AI acts as a data processor and adheres to GDPR standards. Client data is never used to train AI models. A full Data Processing Agreement is available on engagement.

Enquiry correspondence is kept only as long as needed to serve you and meet legal obligations. Client project materials are handled confidentially and deleted within 90 days of a request to do so.

Subject to law, you may request access to, correction of, or deletion of your personal data; restrict or object to processing; and request portability. To exercise any right, email [email protected]. If you are in the UK or EU and have a concern, you may also complain to your data protection authority (in the UK, the Information Commissioner’s Office).

Some providers listed above may process data outside your country. Where they do, we rely on appropriate safeguards such as Standard Contractual Clauses.

We may update this policy from time to time. The “last updated” date above reflects the latest version.